Globos Galore, owned and operated by Eunise Hilt in the Magic Valley and Sun Valley, Idaho, respects your privacy. This policy explains what information we collect when you contact us or book an event, how we use it, and the choices you have. We only collect what we actually need to plan your event, and we never sell your information.
1. Information we collect
When you fill out the contact form on our website, we collect:
- Your name
- Your email address
- Your phone number
- Details about your event — date, location, type of celebration, color palette, budget, and anything else you choose to share
If you email, text, or call us directly, we collect whatever you send in that message along with your contact details. If you book and pay for an event, our payment processor collects your billing information; we never see or store your full card number.
2. How we use your information
We use your information to:
- Respond to your inquiry and put together a quote
- Plan, schedule, and execute your event
- Send invoices, receipts, and scheduling updates
- Follow up after your event to make sure everything went well
- Occasionally send a note about a promotion or seasonal offering — you can opt out at any time
We do not use your information for automated decision-making, profiling, or anything that would be a surprise based on the list above.
3. Who processes your information
We use trusted third-party services to run parts of our business. These companies process your information on our behalf and are bound by their own privacy policies:
- GoHighLevel (LeadConnector) — our contact form, CRM, and scheduling software. Form submissions are stored in our GoHighLevel account.
- Google reCAPTCHA Enterprise — protects our forms from spam and bots. Google may collect hardware and software information to provide this service.
- Email and SMS providers — deliver messages we send you.
- Payment processors — handle deposits and final payments.
We do not sell, rent, or trade your personal information to anyone. Ever.
4. Cookies and analytics
Our website uses a small number of cookies for basic site functionality and, where applicable, to measure traffic patterns so we know which pages are helpful. We do not run advertising trackers or cross-site profiling cookies. You can block or delete cookies in your browser settings without breaking the site.
5. How long we keep your information
We keep inquiry and booking records for as long as needed to serve you and to meet our tax and accounting obligations under Idaho and federal law. After that period, we delete or anonymize the data. You can ask us to delete your information earlier at any time using the contact options below.
6. Your rights
You can:
- Ask what information we have about you
- Ask us to correct anything that’s wrong
- Ask us to delete your information
- Opt out of marketing messages at any time — every email has an unsubscribe link, and you can reply STOP to any text message
To make any of these requests, email [email protected] from the address on file, or call us. We’ll respond within a reasonable time frame, typically under 30 days.
7. Children’s privacy
Our services are designed for adults planning events. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our site, contact us and we’ll delete it.
8. Security
We use reasonable administrative and technical safeguards to protect your information, including the security features built into GoHighLevel, reCAPTCHA, and our payment processors. No online system is perfectly secure, so we encourage you not to send us sensitive information that isn’t needed for your event.
9. Changes to this policy
We may update this policy when our tools, services, or legal requirements change. The effective date at the top shows when the current version was posted. Significant changes will be called out at the top of this page or in an email if we have one on file for you.
10. Governing law
This policy is governed by the laws of the State of Idaho.
Privacy questions or requests
Globos Galore · Eunise Hilt
Magic Valley + Sun Valley, Idaho